MODERN SELLING SKILLS (FUNDAMENTALS)

Course includes:

  • Self Assessment - Skills of the Modern Sales Professional
  • Characteristics and Behaviours of a Dynamic Modern Selling Professional – What Sets them Apart?
  • Prospecting for New Business Opportunities
  • Understanding the Telephone as a Business Tool
  • Client Engagement Strategies
  • Client Management Strategies
  • Customer Centric Questioning Strategies
  • Identifying, Creating & Presenting your Unique Selling Proposition/s (USP’s)
  • Dealing with Day to Day Objections
  • Modern Ethical Closing
  • Relationship Building – Creating Customers for Life


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