Healthcert, Sanctuary Cove, Queensland, Australia and Singapore
Education & Training Sales Training
Achieving sales success in General Practice market in Australia is challenging enough, but when your Headquarters are in Singapore and your sales efforts driven from Thailand you are going to be facing challenging times.
When Healthcert wanted to significantly grow their revenue base in Australia, they approached Salesmasters International to take a strategic approach encompassing HR, operational and sales effectiveness to their business.
Salesmasters International reviewed and critiqued every aspect of Healthcerts telephone based sales approach and team to fully understand their processes. In addition our consulting specialists mapped the desired and essential sales competencies and skills required to be highly successful in the role. We understood the processes and people involved and then worked to align them to the business strategy and sales goals.
We developed a highly customised and sophisticated telephone engagement process that was completely aligned with the organisations marketing strategy and lead generation pipelines. The process was mapped to the optimal sales times and relevant pay scales, incentive programs and rewards were introduced that directly drove engagement and secured the very best telephone sales professionals.
HealthCert is now writing 300% more in sales revenue than they were before SMI was engaged and Peter McKeon has become a ‘trusted advisor’ to the Founder & CEO, Paul Elmslie
In addition, HealthCert now has a replicable proven sales methodology that guarantee’s its Cashflow projections moving forward.